Testimonials

TENDER AND TIMELY

DAILY MONEY MANAGEMENT


Serving New Jersey and New York

Some feedback from my clients - I feel honored!

Victoria was recommended by another of our mother/mother-in-law’s caregivers. When Victoria began working with our 94 year young mother, it was like a weight was lifted.  My husband and I live on the west coast and keeping an eye on the day to day bills, mail, and paperwork was becoming increasingly difficult and a source of a lot of stress.  Multiple things were slipping through the cracks.  Victoria is an amazing partner in working with our mother, us, and her other caregivers. She is compassionate, patient, very proactive, a great communicator, and has great suggestions. Victoria’s services allow our mother to maintain a sense of independence, provides companionship, checks in on her wellbeing and needs, and makes sure we are informed.  It feels like a great partnership and Victoria is the glue. Victoria has gone above and beyond…so much more than just managing the day to day paperwork.  We would highly recommend her services.

Carolyn and Michael June 2020

My family was in a bit of a lurch when another my previous, good DMM’s husband passed away suddenly. It devasted her and unfortunately, she (the former DMM) was so emotionally distraught that there was no transition to Victoria. 

 

  • Victoria came referred by a very good Geriatric Care Management company I've worked with for almost 10 years
  • As stated previously, there was no real transition period and Victoria stepped in quickly and I loved her approach and subsequent work.
  • She asked a lot of questions - how things had been handled before and offered options. She didn’t make any assumptions and by doing so, I think we’ve avoided hiccups.
  • She treated my money like she would treat her own money - questioning things like specific line items on bills for services (e.g., MLB subscription when the Yes network carries Yankee games)
  • She’s definitely progressive and documents things well.  She uses text and email intelligently – text for quick questions and answers and email to document and thread topics.
  • I live in Ohio and of course, my father (homebound, with round the clock care for advanced dementia) lives in Northern NJ which simply means I am very reliant on her.
  • In summary, I am delighted with Victoria. Trustworthy, smart, lots of common sense and cares. 

 TK - Ohio  May 2020


Victoria is the DMM for my 92 year old aunt.  As I live overseas, There is no way that I could manage without her.  I no longer have to worry that bills are going unpaid and that checks are being lost in the mail.  Victoria is a great communicator, smart, knowledgeable and efficient.  She even has repeatedly found ways for us to save money.  My mind is at ease knowing that Victoria is on the job, freeing me up to focus on my aunt's health and social well being.

BGL Fort Lee, NJ    Jan 2020


We hired Victoria Schrager, Tender and Timely owner, when my parents began to have trouble keeping up with their daily money management. It was a huge step for us. My parents staunchly held on to their independence. Victoria patiently, but firmly, has worked with our family to ensure that there are no more unfortunate surprises in store re: unpaid bills, cancelled accounts. She has streamlined the accounts; been honest and compassionate; helpful and  efficient in being a liaison between everyone involved; her communications are frequent, clear and timely; and she is very knowledgeable and trustworthy. This is a cliché, but we really don’t know how we would cope without her. Not only does she handle the week-to-week money management, she sustains a strong, caring relationship with some stubborn characters! We highly recommend Victoria Schrager and Tender and Timely. I am happy to answer questions or concerns.

JMB - Hackensack 2019


Working with Victoria Schrager has made my life so much easier. She’s a whiz with computers and has been there to respond to all my computer glitches, along with solid recommendations for simplifications. Whether it’s doing banking business or responding to problems with bills, Victoria takes initiative and handles everything in an efficient, business-like manner.

FWP- Fort Lee


 

I hired Victoria Schrager after my mother passed away to help pay her medical bills and manage her estate. She went above and beyond what she had to do, making sure I was paid everything I was owed, and finding out I was owed more than I thought. I am thankful I hired her as my DMM and readily recommend her to anyone in need of DMM services

Daniel W September 2018

 


I engaged Victoria to handle my bills over the past year and have found her accurate, engaging, and alert to my needs. She always has good ideas on how to better manage my bill paying and financial life.  I haven't had a late fee since she started helping me.

YbR-Fair Lawn

Victoria handles the day-to-day bill paying and banking for my 95 yr old great aunt. Given that I am in CT and my aunt is in NJ it is a great help and service to have someone who is competent and reliable as Victoria to handle this task.

JayD  November 2019